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Home Great Quotes W. Edwards Deming On “The Importance Of The System”

W. Edwards Deming On “The Importance Of The System”

This Week's Top Book Quote From Around The Web

May 11, 2019

deming

“The outcome of management by results is more trouble, not less.

What is wrong? Certainly, we want good results, but management by results is not the way to get good results.  It is action on outcome, as if the outcome came from a special cause. It is important to work on the causes of results – i.e., on the system.”

-W.Edwards Deming, The New Economics

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