In virtually all of my coaching relationships and other work with church leaders, the single biggest issue they face, related to staff and volunteers, is "communication." Does that surprise you? Probably not. One of the most important responsibilities of leadership is seeing to it that good communication is happening at all levels of the organization. Easier said than done, though. Have you ever heard the … [Read more...]
Conflict Resolution And Staff Performance
A Conflict Free Staff Is A Well Performing Staff
Have you read my Performance Evaluations Are Overrated post? Take a look at it. The short version is, in 30 years of leadership I've never seen a performance appraisal that actually improves performance. They are pretty much annual exercises that companies go through to deliver pay increases, etc. They pretty much amount to a "check in the box," with everyone rushing around to get them done. Consequently, very little … [Read more...]
The Communication Plan
Developing A Plan To Meet The Difficult Challenge Of Effective Communication In Any Organization
One of the most important components of good leadership is also one of the most difficult. Have you ever heard the expression, "I feel like I'm being treated like a mushroom"? Mushrooms are fed a lot of "crap" and kept in the dark ... obviously not good when it comes to communication. The bottom line is that continuously communicating with everyone is critically important to an organization's overall … [Read more...]