In virtually all of my coaching relationships and other work with church leaders, the biggest issue they face regarding staff and volunteers is "communication." Does that surprise you? Probably not. One of the most important responsibilities of leadership is seeing to it that good communication is happening at all levels of the organization. Easier said than done, though. Have you ever heard the expression … [Read more...]
Conflict Resolution And Staff Performance
A Conflict Free Staff Is A Well Performing Staff
Have you read my Performance Evaluations Are Overrated post? Take a look at it. In 30 years of leadership, the short version is that I've never seen a performance appraisal that improves performance. They are annual exercises companies go through to deliver pay increases, etc. They amount to a "check in the box," with everyone rushing to get them done. Consequently, very little real effort is put into them. As an … [Read more...]
The Communication Plan
Developing A Plan To Meet The Difficult Challenge Of Effective Communication In Any Organization
One of the most important components of good leadership is also one of the most difficult. Have you ever heard the expression, "I feel like I'm being treated like a mushroom"? Mushrooms are fed a lot of "crap" and kept in the dark ... obviously not good when it comes to communication. The bottom line is that continuously communicating with everyone is critically important to an organization's overall … [Read more...]