I've never been a fan of disciplinary action processes. You know, the process a manager or supervisor is supposed to go through with an employee who is doing something they shouldn't or not doing something they should. It's not that I don't believe we should address performance problems; it's just that I think the point is not to discipline the person. You know, like giving your 3-year-old a "timeout" because they … [Read more...]
Decisions Based On Data
The "If It's Not Broken, Don't Fix It" Method Of Deciding What Needs "Fixing"
I'm sure you've heard the expression, "If it's not broken, don't fix it." This has been one of my fundamental guidelines for almost as long as I've been a leader. I've seen it so many times. Leaders get bored and think they need to "meddle" in something that doesn't need attention. Based on a "feeling" or "intuition," they focus on something just fine as is. Or, worse yet, a leader who thinks "the problem" is this … [Read more...]
“What We Do” Leadership
It's Not What We "Say" That Influences People, It's What We "Do"
I remember a Michael Hyatt post that told the story of 46 penguins at the San Francisco Zoo and how six new penguins from Ohio impacted them. I'm not sure if the post is still there, but it was basically about how the six new penguins "influenced" the other 46 by doing nothing but behaving differently. They didn't stand in front of the room and "cast vision." They didn't talk to everyone, attempting to sway them … [Read more...]
The Responsibilities Of Leadership
Our Staffs Will "Work Around" Our Action Or Our Inaction As Leaders
I remember working with a group of employees on the manufacturing floor (many years ago) to improve efficiency through a better layout and organization of the workspace. I made a very interesting observation that illustrates the significance of our responsibility to our staff and organizations as leaders. I spent a week "observing" a small group of production employees doing assembly and testing of one of our … [Read more...]
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